Scheduled maintenance archives

This page lists past scheduled maintenance notices for the Data API and Platform API.

CRM service upgrade

What you need to know and do
Summary	On August 24, 2026, The Trade Desk will perform scheduled maintenance on its CRM service, including a database upgrade to improve performance and reliability. During this maintenance window, the CRM service will be unavailable for approximately two hours. Here's what you need to know about the scheduled maintenance: Date: August 24, 2026 Time: 07:00–09:00 UTC Duration: Approximately 2 hours CRM segment uploads, updates, API calls, and data synchronizations attempted during this period will fail.
Action required	None. However, we recommend avoiding CRM uploads and other critical workflows during the maintenance window to prevent delays or failed requests. Resubmit any failed requests after maintenance is complete. If you have questions, contact your Technical Account Manager.

What you need to know and do

Summary

On August 24, 2026, The Trade Desk will perform scheduled maintenance on its CRM service, including a database upgrade to improve performance and reliability. During this maintenance window, the CRM service will be unavailable for approximately two hours.
Here's what you need to know about the scheduled maintenance:

Date: August 24, 2026
Time: 07:00–09:00 UTC
Duration: Approximately 2 hours

CRM segment uploads, updates, API calls, and data synchronizations attempted during this period will fail.

Action required

None. However, we recommend avoiding CRM uploads and other critical workflows during the maintenance window to prevent delays or failed requests. Resubmit any failed requests after maintenance is complete.
If you have questions, contact your Technical Account Manager.